WeightStone Support & Help
Frequently Asked Questions & Customer Support
Need Assistance?
Have a question, feedback, or a feature suggestion? Our support team is here to help.
✉️ Contact SupportFrequently Asked Questions
Why doesn't my weight entry appear in Apple Health?
Make sure WeightStone has write permissions enabled in Apple Health. Go to your iPhone's Settings ➔ Health ➔ Data Access & Devices ➔ WeightStone and ensure Weight is toggled ON.
How do I switch units between Stones, Pounds, and Kilograms?
You can toggle your preferred weight display units directly inside the WeightStone settings screen.
How do I restore my purchases or manage a subscription?
Tap Restore Purchases in the app's settings menu. To manage or cancel your active subscription, open the Settings app on your iPhone ➔ tap your Name at the top ➔ Subscriptions.